Human or Machine Focus
“Here’s a quick way to tell if you are machine or human focused (as an AV director in Iowa once suggested to me): If someone comes up to you saying his computer doesn’t work, is your first thought: There is a problem in the chair. or There is problem on the desk. If you assumption that the problem is SUD, you better grab one of Norman’s books.” (SUD-Stupid User Dysfunction) Doug Johnson’s Blue Skunk Blog – Blue Skunk Blog –…