{"id":38,"date":"2006-08-29T00:15:33","date_gmt":"2006-08-29T00:15:33","guid":{"rendered":"http:\/\/www.bethknittle.net\/WP_Blog\/?p=38"},"modified":"2008-07-23T13:29:01","modified_gmt":"2008-07-23T18:29:01","slug":"human-or-machine-focus","status":"publish","type":"post","link":"http:\/\/www.bethknittle.net\/WP_Blog\/?p=38","title":{"rendered":"Human or Machine Focus"},"content":{"rendered":"<blockquote cite=\"Doug Johnson's Blue Skunk Blog - Blue Skunk Blog - Donald Norman - Worth Reading\"><p>&#8220;Here&#8217;s a quick way to tell if  you are machine or human focused (as an AV director in Iowa once suggested to me): If someone comes up to you saying his computer doesn&#8217;t work,  is your first thought:<\/p>\n<p>There is a problem in the chair.<\/p>\n<p>or<\/p>\n<p>There is  problem  on the desk.<\/p>\n<p>If you assumption that the problem is SUD, you better grab one of Norman&#8217;s books.&#8221;     (SUD-Stupid User Dysfunction)<\/p><\/blockquote>\n<p class=\"citation\"><cite><a href=\"http:\/\/doug-johnson.squarespace.com\/blue-skunk-blog\/2006\/8\/28\/donald-norman-worth-reading.html\">Doug Johnson&#8217;s Blue Skunk Blog &#8211; Blue Skunk Blog &#8211; Donald Norman &#8211; Worth Reading<\/a><\/cite><\/p>\n<p><em><cite>Doug Johnson is discussing Donald Norman&#8217;s books, he says that Noman makes &#8220;humans, not machines, the focus of technology implementation and use.&#8221;  These words, and really, the whole blog got me thinking. Where is my focus?  I hope it is on the human factor, afterall I work with people. I work with a great group of teachers who are very dedicated and hardworking.  Sometimes they are overwhelemed at all they have to do and &#8220;freeze&#8221;  just like the computers they work on.  (Thanks Becky for the anology) Sometimes simple errors do occur.  We all have those moments when we miss the obvious. It happens.  I try to let them know that it happens to everyone.  After all I do want them to call again, try new tools and feel comfortable with the tools and the options they have. I hope as the years go on I keep that human focus and not stress about the silly errors and un-needed trips down the hall. I shouldn&#8217;t even call them un-needed, they give me a chance to talk to them, maybe learn more about their needs and hopefully they learn that if you ask for support you will get it.<\/cite><\/em><em><cite><\/p>\n<p><\/cite><cite><\/cite><\/em><\/p>\n<p><em>I have met people over my 20 years in education who are so machine focused I wonder why they do the work they do. These individuals make comments that &#8220;their&#8221; teachers could never learn something so they do not teach them or control everything for fear &#8220;they&#8221; will mess it up.  If I ever start speaking that way I hope someone tells me so I can find a new job.  I was a classroom teacher to long. I would never want to speak so disrespectfully about people who do an almost impossible job everyday and give it all they&#8217;ve got.<\/em><\/p>\n<p style=\"text-align: right; font-size: 8px\">Blogged with <a title=\"Flock\" href=\"http:\/\/www.flock.com\" target=\"_new\">Flock<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;Here&#8217;s a quick way to tell if you are machine or human focused (as an AV director in Iowa once suggested to me): If someone comes up to you saying his computer doesn&#8217;t work, is your first thought: There is a problem in the chair. or There is problem on the desk. If you assumption that the problem is SUD, you better grab one of Norman&#8217;s books.&#8221; (SUD-Stupid User Dysfunction) Doug Johnson&#8217;s Blue Skunk Blog &#8211; Blue Skunk Blog &#8211;&#8230;<\/p>\n<p class=\"read-more\"><a class=\"btn btn-default\" href=\"http:\/\/www.bethknittle.net\/WP_Blog\/?p=38\"> Read More<span class=\"screen-reader-text\">  Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[26,37],"tags":[],"_links":{"self":[{"href":"http:\/\/www.bethknittle.net\/WP_Blog\/index.php?rest_route=\/wp\/v2\/posts\/38"}],"collection":[{"href":"http:\/\/www.bethknittle.net\/WP_Blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.bethknittle.net\/WP_Blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.bethknittle.net\/WP_Blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.bethknittle.net\/WP_Blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=38"}],"version-history":[{"count":1,"href":"http:\/\/www.bethknittle.net\/WP_Blog\/index.php?rest_route=\/wp\/v2\/posts\/38\/revisions"}],"predecessor-version":[{"id":380,"href":"http:\/\/www.bethknittle.net\/WP_Blog\/index.php?rest_route=\/wp\/v2\/posts\/38\/revisions\/380"}],"wp:attachment":[{"href":"http:\/\/www.bethknittle.net\/WP_Blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=38"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.bethknittle.net\/WP_Blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=38"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.bethknittle.net\/WP_Blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}